Support & Services

Accounting System Optimization and Configuration

There’s a strong possibility you are not getting all you can out of your ERP system! Dynamics GP is so powerful as a business management solution that few businesses get all of the available horsepower out of it.

Rich Solutions excels at helping you optimize your ERP system for your business needs. With that, we won’t even think of selling you anything you don’t need or want! Our goal is having you happy and satisfied with your accounting software environment and our services.

Many of our clients already own GP and several add-on modules but they did not know how to use them completely and effectively. Contact us - we can help. A small investment in time could yield huge rewards for you and your team.

Microsoft Dynamics GP (formerly Microsoft Great Plains)

Need help with your GP?

What is Microsoft Dynamics GP? Formerly called Great Plains, Dynamics GP is a comprehensive enterprise resource planning (ERP) business management solution built on the highly scalable and affordable platform of Microsoft technologies. GP has great functionality and many excellent add-on resources to help you accomplish nearly any business-related capability you need to be successful. Just a few of the modules include:

Dynamics GP is an excellent resource for businesses of nearly any size. If you want more information on the software and its capabilities, contact us directly and also check out Microsoft’s website for system requirements.

Here’s a link to Microsoft’s website for additional information about Dynamics GP. Now that you know more about the software, let us help you in your selection and decision-making process!

FRx

Want help with your FRx? Great - you’ve come to the right place! We’re certified experts in FRx and we can teach you how to get all of the functionality you need out of this Dynamics GP add-on. We help people over the phone, using screen sharing, in public seminars across the country, and we can teach one-on-one at your business. You’ll be using FRx like an expert in no time at all. Perhaps you would like a professional to create the reports that you need to generate routinely; we can create any number of detailed financial reports that support your business information needs. If you don’t yet have FRx but would like to discuss how it could help you, contact us.

About Microsoft’s FRx software: FRx is a financial reporting package that integrates very well with Dynamics GP and gives you real-time control of your entire financial reporting and analysis process. Coupled with Dynamics GP and SQL, FRx gives you immediate control of your financial reporting process. FRX allows you to get the right information to the right people at the right time. Get more information on FRx.

Small Business Financials

If your business has outgrown its basic financial software, Small Business Financials (SBF) may be the next step for you. Rich Solutions has extensive experience with Quickbooks, Peachtree, etc. and can help you to determine if SBF would be a good transition and how to best implement SBF at your company. If you are using Small Business Financials and want help getting the most out of it (or even how to install it) we can help you.

Business Portal

Using Sharepoint technology, Microsoft’s Business Portal is a cool tool when integrated with Dynamics GP! Using business portals will allow you to increase employee productivity, provide important information to key executives and decision makers, and increase collaboration among suppliers and customers. Business Portal extends the availability of your Dynamics GP application and data to others outside of your GP licensed user base. Requisitions, employee time keeping, sales orders, and more can be accomplished within a security driven environment. Find out more about it.

Microsoft SQL Database Management

SQL is a comprehensive business intelligence platform for data integration, analysis, and reporting that helps you turn data into usable information and make better decisions, faster. If you need help with SQL database functions, give us a call. We help clients all the time with this fantastic resource.

Horizons International Manufacturing Software for Microsoft Dynamics GP

The Horizons Manufacturing Suite is an excellent resource for businesses specializing in High-Tech Manufacturing, Life Sciences, and Formula-Based Manufacturing industries. It’s written in Dexterity, Dynamics GP’s native code and .NET, so you’ll experience tight, seamless integration. Rich Solutions is certified to consult and implement Horizons International software modules for manufacturing businesses. Click here to visit the Horizons International website and learn more.

3rd Party Applications Supporting Dynamics GP

Do you need additional functionality from your Dynamics GP and can’t find it? Hundreds of third party ISV (Independent Software Vendor) products are available to support Dynamics GP and we’ve had the privilege to work with many of them. Tell us what your needs are and we’ll help you find the best possible solution.

Services

• Accounting Software
  • Sales
  • Services
  • Support
  • Training (classroom, web-Ex, one-on-one, and custom)
  • Upgrades
• Business Consulting and Solutions Strategies
• Data Migrations
• ERP (Enterprise Resource Planning) System Implementation
• Report Writing
• Trouble Shooting
• Year-End Closing

New to ERP (Enterprise Resource Planning)? Here’s a good link to an executive primer on the subject.

Certifications:

• Dynamics GP
• Financials Suite
• Installation and Configuration (2007)
• FRx (2007)
• Small Business Financials (2007)
• Horizons Manufacturing Suite
• Microsoft SQL Level 1

Industry Experience and Lines of Supported Business

* If your business industry is not shown, that’s OK – we excel at ERP and accounting software and can help you with yours.